OVERVIEW
Report an issue with an ATM via a Smartphone.
REPORT ISSUES
The Public can report issues and take photos by scanning a QR code.
MODERATE ISSUES
ATM Managers can advise issues in seconds by using the QR code - no need to contact a call centre.
REMOTE ASSESSMENT
Engineers can see pictures of issues before they attend onsite. No need for a second visit or having wrong parts.
SECURITY
Law Enforcement can easily identify hot spots or report issues using the QR code.
DATA IN ONE PLACE
ATM Estate Management can be enhanced via easy to use dashboard. Estate Managers can see photo or video evidence of issues.
SYSTEM INTEGRATION
Integration with existing CRM and issue management systems can be as easy as a portal on a web browser or complete integration using API or other interfacing techniques.
SIMPLE START UP
Easy start up with anti-phishing badge designed to eliminate need for IT integration if that is desired. Alternatively QR code can be displayed on screen.
