Your Sight Onsite.
Report an issue with an ATM via a Smartphone
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Estate Manager

Reduce ATM downtime. See the current operational status of all your ATMs in a dashboard view. Efficiently manage your Engineers’ interaction with your ATM estate with the SEC-QR ATM management system.

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Branch Manager /merchant

Report an issue with your ATM in less than one minute with the SEC-QR ATM App. No need to spend extended time on hold with a call centre. No need to keep repeating yourself. Simply scan the QR code and submit.

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Public

Report a problem with an ATM with the SEC-QR ATM App and receive confirmation of the incident. Easily contact your card issuer.

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Law Enforcement

Easily identify and categorise ATM crime hot spots. Report issues directly to the ATM operator using the QR code and ATM App with the option to log a crime ID.

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Engineer

Arrive onsite with the right parts and a clear idea of how long the job is likely to take. Upload images to the ATM App following completion of the job. Less unnecessary site visits.

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